Anonymous
map-marker Canonsburg, Pennsylvania

No response

I cant write a review for some thing I have never received. I want customer service to call me back.
View full review
Nina G Zzp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Berkeley, California

Incorrect delivery name and address

I listed the delivery address to be Katrina Gabelko, 1244 19th Ave, NE, Rochester, MN 55906. Your confirmation lists: Transaction ID 77Y63535LR117652L Transaction date Apr 22, 2023 11:10:20 PDT Merchant GrowJoy, Inc info@***.com Instructions to merchant You haven't entered any instructions. Invoice ID 609802 Shipping address - confirmed Nina Gabelko 1435 Bancroft Way Berkeley, CA 94702 United States Shipping details The seller hasnt provided any shipping details yet.
View full review
Nina G Zzp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Berkeley, California

Change of shipping address

Please respond to my address correction for my order. It should be delivered to Katrina Gabelko 1244 19th Street NE Rochester, MN 55906
View full review

User's recommendation: Pay attention to the growjoy confirmation

Patricia C Yxg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greenwood, South Carolina

To check on my order

Didnt get to talk to any one Please text me and let me know when my order is coming Thank you very much
View full review
Anonymous
map-marker Grant, Michigan

I really like your plants! When they are shipped & I receive them they are healthy & looks fresh.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I want to cancel my order #609094, when I updated my cart & order extra plants I lost my 521 points. It wasn't much but it disappoint me. Please cancel my order # 609094.
View full review

User's recommendation: Even though I had a problem, I will continue to order from Grow Joy!!

Anonymous
map-marker Branchville, South Carolina

Order

I dont think Im gonna receive my plants by reading these reviews . I will be cancelling my order with my bank because I cant get a straight answer from anyone. Amy Howard Im SC. sassienails@***.com
View full review
Anonymous
map-marker Saint Louis, Missouri

No reveiw

i would like to contact the company about an, order,simple,but you got to play dam games with all this email bull shit,an cant talk to a human being, but you can bombard my email with all your *** im not interested in,just like to know when my plants will be here,SIMPLE
View full review

User's recommendation: dont do business with them

Gloria M Xol

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Voorheesville, New York

I want to cancel an order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
It took a while for them to get back to me because it was Christmas Day and I think something might have been wrong with the computer system because I wasnt getting an email that I had sent them a ticket for the return. They have cancelled my order. I still am a very happy customer and will definitely continue doing business with them.
View full review

User's recommendation: Great company Do business with them!

Anonymous
map-marker Green Bay, Wisconsin

Refund

After 2 years of not being able to place an order I'd like to get a refund. Order number 475914. I know this is a waste of my time and yes it *** me off even more. The original order was placed then I received a notification saying they were out an I received a fictitious credit. If it's not retrievable it's fictitious. I've tried for 2 years to receive my honey berries with no avail. No phone number they give works.
View full review
Lawrence W Ree

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Failure to provide the plant I purchased and for which I was charged

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
GrowJoy - Failure to provide the plant I purchased and for which I was charged
Updated by user Jul 31, 2022

Discover refuses to give me a credit for the $15.95 BECAUSE GrowJoy has not responded to them

Original review Jul 29, 2022
I ordered three plants from this company in February and received only two of them. When I tried to contact the company I found they have no working phone and their email is called a "ticket" and after sending them three "tickets" they failed to respond. When I asked Discover to deny them the $15.95 they had charged for the missing item, I was told that GrowJoy had not responded to them either, and I was stuck paying for an item I never received. The confirmation email I received from GrowJoy in February is included. The missing item was the High Definition Cajun Hibiscus. I simply want my $15.95 back, OR send me the High Definition Cajun Hibiscus. The order number was 543011 and the order code was THO858279****. The only address I have for GrowJoy is 2952 W 500 S, Berne, IN 46711. Not being able to contact them in by phone or email seems a poor business practice. I would not recommend this company to anyone.
View full review
Loss:
$16
Pros:
  • Have what i wanted and they plants are good quality
Cons:
  • No way to contact them if a problem

Preferred solution: Full refund

User's recommendation: Do not purchase plants from GrowJoy. The plants I received were fine but with no way to lodge a complaint with the company, you could be out a lot of money.

Nakeem Yya
map-marker Ocean City, New Jersey

Please unsubscribe!!!!!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This company is unresponsible and I want to unsubscribe and it shows no way to unsubscribe on the website and send it to send to the Better Business Bureau they dont even deserve a one star
View full review

Landscaping and Gardening Expert Talks

Lawn Care During Drought: How to Grow Lawns with Less Water?

Jun 8, 2022

How to care for your lawn in a drought? John Perry, a lawn expert, shares tips on effective lawn care with new water restrictions and explains how to preserve a green yard.

John Perry
John Perry

John Perry is President, CEO, and Founder of Greene County Fertilizer Company, Inc. and the author of the Lawncology educational series.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article