GrowJoy Phone Numbers and Emails

Customer Service Number:

  • (260) 525-9151

GrowJoy Email:

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GrowJoy Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call GrowJoy is 2605259151.

  • The longest wait times are on Thursday and Tuesday, while the shortest are on Sunday and Saturday.

  • People call GrowJoy mainly because of request for information, activation/ cancellation, shipping and delivery.

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How to Contact GrowJoy Customer Service?

Most Popular Number:

(260) 525-9151
Total calls: 39 Issue resolved: 1 Last call: May 7, 2024

You can contact the GrowJoy customer service team by calling them at 1-260-525-9151. Their customer service team is ready to assist you with any questions or concerns, whether they're about plant selection, product inquiries, or assistance with your orders. Dialing the given GrowJoy phone number, you will be connected to the knowledgeable team at GrowJoy, who are dedicated to providing comprehensive support, including guidance on plant care and ensuring a positive experience with your gardening endeavors.

Besides the Grow Joy phone number, customers also have the option to connect with the company through email by using the address If there are inquiries regarding their products, a need for gardening advice, or specific questions about orders, the proficient customer service team at GrowJoy is accessible through this email. Furthermore, sending letters to the company's mailing address at 2952W 500S, Berne, IN 46711, is also feasible for individuals who prefer conventional communication methods.

For assistance from GrowJoy customer service through their website, navigate to the bottom of the page and select the "Contact Support" option. Subsequently, click on "Submit A Ticket," located at the bottom left corner, offering a convenient avenue to engage with their customer service team. This process involves furnishing your email address, full name, and a detailed message outlining the specific nature of your query or concern. The dedicated customer service team reviews submitted tickets and responds. This streamlined approach enhances communication and expedites the resolution of customer inquiries via the GrowJoy website.

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Contact Information

GrowJoy Website:

GrowJoy Help Center:

Corporate Office Address:

GrowJoy, Inc
2952W 500S
Berne, Indiana 46711
United States

GrowJoy Rating Based on 5 Reviews

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How Good is GrowJoy's Customer Service?

Breeanne Net
Breeanne Net
Feels Disappointed | May 08, 2024

Never talked with a service agent, got voice mail an left my information for a call back an why I was calling , never got the call back , all I got was a text to rate them, I wouldnt give them one star for the poor service

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jerry h Bqh
jerry h Bqh
Feels Disappointed | Jan 19, 2024

I Like grow joy I buy most plants rom them

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Quanita Guu
Quanita Guu
Feels Disappointed | May 23, 2023

Never had this problem before orders came on time I got an email telling me they were getting order together that was the first week of May How long does it take to get an order done it’s almost been 3 weeks. I sure would like to get my tomato plants. Here in Virginia growing season has started My question is Am I going to get my plants???

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Patricia C Yxg
Patricia C Yxg
Feels Neutral | Mar 11, 2023

Every thing was just fine

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Summary of GrowJoy Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GrowJoy?

Request for Information Question:

  • “Order status”
  • “Check on my order”
  • “Order question”

Shipping and Delivery Question:

  • “Shipping charges”
  • “Change of shipping address”
  • “Have not received my plants”

Activation/ Cancellation Question:

  • “I want to cancel my order #609094, when I updated my cart & order extra plants I lost my 521 points. It wasn't much but it disappoint me. Please cancel my order # 609094.”
  • “I want to cancel an order”
  • “I want to cancel daily texts”

Cards Question:

  • “I want to pay with credit card”

Refund Question:

  • “Refund”

Other Question:

  • “I am trying to make subtler there was no dispute on an item”
  • “Complement”
  • “I haven’t received my order I placed in March the tomatoes plants were supposed to be sent to me by April 30 2023. I haven’t received my order yet Our grow season has started here in Virgina”

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